GWU - Medical Faculty Associates - OB/GYN - Bad Recommendation

This office has a problem with confidentiality. When I was attempting to make an appointment, the receptionist refused to schedule me unless I told her exactly why I was making the appointment. While my concern was not a big deal, it was still not a regular annual. I still felt more comfortable remaining private about my reasoning. The receptionist, while making a huge fuss about my difficultness, directed me to speak with a Triage nurse, who was not much better. This nurse did close the door to the main lobby, but kept the adjoining door to her own receptionist open, which was once again open to the lobby! What's the point in that!? After this ordeal, the next available appointment anyway was a month away. By this time I told the nurse that I would not like to be seen by this hospital because I was worried about their lack of confidentiality and empathy towards the patients. The nurse smirked at me and said, "You can always close my other door." With a mixture of rage and embarrassment, I smiled, thanked her for her time and was on my way. Not only do I not recommend this office, I would also encourage anyone who feels more private about their issues to phone for appointments rather than make them in person. This might sound obvious to most people but I have lived and worked in a hospital environment my whole life and never have I come across a problem like this. Anyone in the medical field is completely aware of confidentiality issues and I was surprised that in a University setting like George Washington Hospital employees were not adhering to this ethically important issue.

(Disapproved by: Heather)